Keeping our community together
The Parcel
We’ve created a few simple guidelines to ensure everyone enjoys their time here and our community stays lag-free. Please review these rules before renting. If you have any questions, our friendly management team is here to help through the Support Portal.
Your Commitment to Our rental Covenant
By renting one of our properties, you agree to follow the rules as outlined in our covenant. Please take a moment to review the information below before renting. Links to the covenant are provided on our rental boards, rental listings, and our website. Please note that choosing not to read the covenant does not exempt you from following these guidelines.
Allowed Usage
◆ Residential Use Only
Our Parcels are intended for personal living spaces. Commercial activities and public venues are not permitted, including but not limited to:
- Clubs
- Stores
- Galleries
- Hotels
- Weddings
- Public Role Plays
Resident Conduct
◆ Respect for Privacy
At Bella Pointe, we value the privacy of all residents. Please ensure you and your guests:
- Do not spy on others.
- Do not enter homes without an invitation.
- Do not take screenshots without permission.
◆ Zero Tolerance for Abuse
We are committed to fostering a positive and respectful community. Abusive or threatening behavior towards our business, staff, or residents will result in immediate eviction without refund.
◆ Covenant Violations
Violation of the Covenant can result in immediate eviction without warning or refund.
rental payments
◆ Rent is Nonrefundable
We understand that plans can change. While rent payments are nonrefundable, we offer flexibility:
- Unused rent can be held as a rental credit for future use upon request.
- If you decide to move to another of our properties, you can transfer your unused credit to the new rental.
- You also have the option to transfer unused rental credit to another resident if needed.
These options are available by request through the Support Portal.
◆ Late Payments
Life happens! If you’re running a bit behind, don’t worry—residents are given a 3-day grace period to catch up on late rental payments.
Advanced Payments
◆ Available Bonuses
Residents can earn rental bonuses for making advanced payments. These bonuses are available through the Support Portal.
◆ How to Apply
To take advantage of the bonus, a support ticket must be filed via the Support Portal so the payment can be arranged and the bonus applied.
◆ Bonus Breakdown
- 13-week payment: Receive a 1-week bonus
- 26-week payment: Receive a 2-week bonus
- 52-week payment: Receive a 4-week bonus
Co-Tenant Limits
◆ Responsibility for Co-Tenants
Residents are responsible for the behavior of their co-tenants.
◆ Permissions for Co-Tenants
Co-tenants have certain privileges through the Support Portal, including:
- Filing support tickets on behalf of the main tenant.
- Requesting prim returns.
- Requesting general support.
However, co-tenants cannot:
- Transfer the rental to another person.
- Add or remove other tenants.
visitor guidelines
◆Guest Responsibility
Residents are responsible for the behavior of their guests during their visit.
◆ Visitor Limits
To ensure a comfortable experience for all, please observe the following visitor limits:
- Maximum of 20 visitors at any time.
Land Guidelines
◆ Landscaping
You are welcome to landscape your parcel, but the theme must stay consistent:
- Tropical parcels must remain tropical.
- Forested parcels must remain forested.
◆ Included Landscaping
You can choose to keep or remove the landscaping provided with your rental:
- If kept, it will count toward your parcel’s prim limit.
- If you’d like to revert to the original landscaping, please file a support ticket via the portal.
◆ Terraforming
Terraforming is allowed with the following restrictions:
- Changes must not disrupt or negatively affect neighboring parcels.
- The land height can only be adjusted within a range of +/- 3m.
◆ Security Restrictions
No banlines are allowed. Security orbs are permitted as long as they do not message beyond the parcel.
building guidelines
◆ Height and Structure Restrictions
- No buildings or structures taller than 20 meters are allowed on the ground.
- Skyboxes must be placed above 500 meters.
◆ Parcel Boundaries
All objects and structures, whether on the ground or in the sky, must remain within the boundaries of your parcel.
◆ Setback Rules
No buildings or structures can be closer than 4 meters to the parcel boundary. This limits ground structures to a maximum size of 60m x 60m, though a 40m x 40m size is recommended for best fit.
◆ Privacy and Fences
Privacy screens are not allowed. Fences may not exceed 5 meters in height.
◆ Theme Consistency
All structures, landscaping, and exterior décor must align with the parcel’s theme.
breedable limits
◆ Banned Breedables
To ensure a smooth experience for all residents, certain brands of breedable pets and plants are banned due to their outdated scripting and high lag potential.
- Plant Pets are not allowed.
◆ Allowed Breedables
We welcome breedables within these limits:
- Up to 20 with animations turned off.
- No more than 10 with animations turned on.
- Unnecessary sounds and animations should remain off where possible to reduce lag.
Support Issues
◆ Rollback Policy
Rollbacks cannot be performed upon resident request and are not offered under any circumstance.
◆ Lost Items
Management is not responsible for items lost due to automatic eviction returns, staff returns, or items lost due to grid issues.
◆ Support
For assistance, please use the Support Portal on our website. Our staff is happy to help with any issues that may arise.
Policy Updates
We reserve the right to modify, update, or change these policies at any time without prior notice. It is the responsibility of residents to stay informed about any changes by regularly reviewing the covenant.